Customer Comments:
I have listed some emails from our customers. For privacy I can not post their email address. If you would like to contact any of our customers I will be happy to forward an email to them.
All comments are a direct copy and paste to this page.
(Suburban driveshaft)Brent just wanted to drop you and your guys a big
thank you for the quality job that they did on my new
drive shaft. It fixed the vibration problem I was having on my
suburban. You did just what was promised AAAA BIG THANK YOU!!!!
Marty
Brent, have not installed yet. Just wanted to say that you people did a great job on this drive shaft. Thanks again, Ray M. ( 76 VEGA )
<.p4>The following customer had a driveshaft that was dented by UPS when it arrived. We built a replacement and sent it at no charge.
Mr. M
My name is Brent.
I think it is best that we send you out another driveshaft.
If it was mine I don't think l I would ever be 100% pleased and I want you
to be 110% happy. I will do everything possible to get this on the way
today.
Monday would be the extreme.
Do you still have the original carton for the one UPS damaged?
If so I would like for you to send it back in that carton.
When the new driveshaft arrives we will have a pre-paid UPS label to
return the damaged one.
I apologize for the inconvenience.
Brent Crownover
President
(This Brent, I still have the tube the drive shaft came in. Soon as the other one arrives I'll pull it and ship it. Wow talk about costumer service! It looks like you guys take pride in what you do. I'm the same way. I'm an electrician by trade and help build cars, chassis, headers and other thing for cars. I always get kinda picked on because I want it to be "right" ,to picky I am. Hey, it's got my name on it. The car I'm currently working on is for a good friend of mine. Could you recommend a shaft for it and give me a round about price. It is a 79 malibu wagon, it has a 632" Big Chief Headed B.B. Chevy. Dyno'ed a little over 1400 hp with a 200 horse fogger tune-up in it. It will be running a power glide and a fab 9 rear end. I'll be sure to tell him about the service you guy's have given me. Thanks, Jeff M.
Hey Brent,
Just want to let you know I got the driveshaft installed and I must say
you do very nice work. Slip yoke travel is about a inch from bottoming out
at ride height. I hope to run it this weekend. Thanks again for the nice
piece, bill s
Thanks Brent. The driveshaft worked out perfect. Will keep you in mind and forward future referrals your way. Don
The local Fleet Pride driveline shop couldn't make a proper driveshaft despite 3 trips to them to for vibration issues.I phoned your shop,a polite knowledgeable salesperson,the shaft arrives here in New York a few days later. No more vibration issues, thanks. Tony P, Ontario NY
Jeff, Just a quick note to say thanks for the great driveshaft you built for my son’s 1998 Camaro 3.8L with T5 manual. It was received on schedule and he said it took him less than 30 minutes to remove the old and install the new driveshaft. He said it is like driving a different car with the bulletproof aluminum shaft you guys provided. You made his Christmas. Thanks again, Ron
Hi Just wanted to say i got the driveshaft today, bolted right in. Thank you for the quick service. It was a pleasure to do business Thank you Michael
On Mon, Oct 20, 2008 at 11:17 AM, Brent Crownover <sales.dsi@sbcglobal.net> wrote:
The driveshaft is on the way. I will send a copy via a different email with tracking info. The driveshaft did not leave on Friday the 10th as USPS did not pick it up as promised. So on Monday we went to the Post Office to hand deliver. Post was closed because of Columbus Day. - Dang! Went back with it on Tuesday the 14th and they took it. Jeff just tracked it and it does not show anything. That is what I usually get when I order and track with USPS. I am sure it will be there soon.Brent Crownover
Hey Brent,
Just wanted to let you know that I love the driveshaft so far. It went
right in with no trouble. However, it's the fuel cell and brake companies
keeping my car from moving (both have defects), so I cannot give you a
report on how it drives. I'm leaving for my wedding and honeymoon, so the
car will have to sit for about a month. Thanks for all of your help.Lee
Hi Mr. Crownover,
one year ago I promised to keep you posted concerning the custom made
driveshaft you built for my 68 400 Firebird. Some time went by and it runs
perfectly! The car´s nearly finished now (still had to get the correct 400
hood + hood tach; the latter two got their paint job today but the car
finally will be finished this upcoming week).
Thanks again for your help and could well be that I´m in need of your
perfect services again soon: I bought a mint 66 El Camino last year (one
of the smaller versions with the standard 283 cci 2bbl engine with
powerglide. It still looks very good but I´m afraid I can´t stand the
beginning imperfections very long, thus leading me once again into a full
restoration... LOL).
I´ve attached a few pics showing your driveshaft after assembly down below
in the attachment (perhaps it would have been better not to be caught by
the rain before taking pics...).
Enjoy and have a nice weekend!
Cheers
Thomas Bl
Hauffstrasse
8XXXMunich
Germany
-------- Original-Nachricht --------
> Datum: Tue, 13 Feb 2007 09:49:32 -0800 (PST)
> Von: Brent Crownover <sales.dsi@sbcglobal.net>
>> Betreff: Re: Follow up concerning
Driveshaft for 68 Firebird with TH400
> Dr. Brandl,
> BEAUTIFUL!! I am pleased everything fits properly. Double checking
> certainly pays off. Thanks for the kind words. I haven't checked the
links yet but I sure > appreciate your endorsement.>
> Thanks Again,
> Brent Crownover
Brent,First of all, thanks for the link below – Cool!
Second, you mentioned on the phone that you rarely hear back when all is well so here’s doin my part for positive feedback… What a beautiful product! Great quality, craftsmanship, packaging, service, advice, and very nice paint job. I will strongly recommend your company to anyone looking for a driveline component. Thanks for being a source for quality. There are not enough of you still around. I hope you never feel tempted to deviate from your formula and that the business rewards you for it.
Third, I thought you might enjoy this video. http://www.cobraautomotive.com/race_movies.htm If you have good bandwidth, choose the clip in the lower right hand window. These guys are from Cobra Automotive. This is the kind of thing I hope to do. My car is a 66 mustang fastback set up for road racing and made to look like a Shelby . These guys are racing real Shelbys and pushing them hard. This is how to treat a rare $150K vehicle. They are much beyond me. I hope you like it. Take care, Jeff
He has it..Thanks for the fast serviceThat will be noted..Ira Petitt
hello brent
recieved the driveshaft on friday nov 9th,yes you were right the quality
is in your work.i didn.t get a chance to see if it fits but i am sure it
will
i will reccomend you to anybody in need of a driveshaft
thank you very much
great job dave w
he driveshaft you made for my 99 camaro V6 worked very well. Thank you.
Ted S St. George, Utah.
Ted , CFM
Vice President
Financial Advisor
Hi Brent, Received the drive shaft today and installed it, fits great, and went out and pumped 405 ft lb of torque through it on a squalling peel out and every thing is great. I’m really happy with the beefier yokes and u-joints. Thanks, Dave David Fitz 1966 El Camino
Bonjour
Mon nom est Stéphane Lamontagne. Je vous ai acheté un
driving shaft
dernièrement. Je voulais seulement vous faire part de mes impressions
envers celui-ci. Je vous transmet mon entière satisfaction quant à cette
pièce. Elle est largement au dessus de mes attentes, merci.
Hi
My name is Stephane L. I buy a driveshaft. I would like to tell you that
this part is very well and i appreciate it. very thank you your job is
perfect.
Just wanted to say thanks. I ordered a
custom driveshaft for my 280Z a week ago and received it today. A
superquick turnaround time and it looks outstanding! Regards,
Phillip R
hi brent its nick i got the drive shaft great job you guys are awsome i will recromend you guys to anybody thank you very much
I wanted to drop a thank you for the driveshaft that you all made for
my 98 S-10. It fit like a glove; installation took less than ten minutes.
Thanks again, if I know of anyone else looking for a driveshaft I will
send them your direction.
Lance Baughman
Hi Brent,
I just want you to know that I received the drive shaft and have installed
it. It just slid into place through the safety loop, into the tranny and
bolted up to the diff. Perfect.
Thanks!
Ted
Hi Brent,
I appreciate your concern and response. Great to see I'm working with
a customer oriented business. Regarding the flex-disk, at the time I
installed the drive it was NEW. The driveshaft after I mounted is was
about 1/2-3/4 of an inch short. There is no way the flexdisk can line up
perfectly unless the shaft segments move easily since the pilot shaft has
to slide into the driveshaft bushing.
I mounted the bolts, put a litte torque on them and realized the disc
had flexed about 1/8-1/4 inch. As I realized the forward driveshaft
segment was not really sliping easily out of the back segment, I used a
bar and a hammer to tap it forward to get the slip-section to release.
After a few taps, it did release and the flexdisck straightened up to
normal. I replaced the mounts at the same time. The old ones were
totally shot. Had a leaky real seal and the tranny fluid basically
dissolved them. Rather like jello when I pulled them out.
The reason I think it is the driveshaft is because it really is not
torque dependent. For example the vibration sets up if I accelerate
slowly or quickly. Also, if I put the car in neutral from 60 as I slow
coming off the interstate and allow the car to slow down naturally, the
vibration still happens at the same speed intervals. The problem I had
with the old flexdisk really were torque related. If I got this wrong
please let me know your opinion.
I may not easily find the time to do this job again. I hope this does
not cause a problem with you in terms of getting a replacement taken care
of. Also, do you suggest I pick up another flexdisk? I saw what the old
one looked like and it was a mess when I started messing with this. The
amount I flexed it was not much more that you could do with your hands
when you hold it.
Again, I really appreciate your help here. Let me know how to handle
this. I need to look at my calendar for a free weekend to knock this out
again. (Also, not during a blizzard! We just took a beating with snow up
here in DC)
Thanx,
Bob Z
I have to say, that is one beautiful piece of equipment. Thank you so much for all your help Ryan
Hi Guys
As promised I posted this on the club cobra website
If you are looking for a driveshaft, I can recommend Driveshaft Specialists of San Antonio. I called them about a custom job: I have a European spec differential from a Ford ScorpioXR4i at the back and a T-5 from a 93 Mustang at the front. They were really helpful over the phone and through email and turned my order around in four days. Several other suppliers had already told me they couldn't do something this non-standard. The driveshaft is top quality, balanced and finished to a high standard. They have a website John
Dear Jeff
My new driveshaft arrived today and I have to say how impressed I am with
your service. This was a real "custom job" (Ford T5 at the front,
European spec XR4 at the back) and it arrived exactly as you said, on
time, top quality and fitted right first time. Feel free to quote me.
Great Job, especially to Jeff who was so helpful over the phone. I am
going to post on the Cobra Club website and let them know about your great
service. The driveshaft is fitted already and I have attached a couple of
photo's if you want to use them on your site
Best Regards
John
Brent,
Dropped the core at the UPS store this morning.
Thanks so much for the great service, I will be
recommending you to others that I know! Rick
Mr. Crownover,
I received the part on Monday, Quality Transmissions installed it on
Tuseday
and I have been riding every since. Once again, thank you for outstanding
support and superior customer service.
Trev L
Honolulu
Former 914 Driver
Current 325is Driver
Rennlist #1334-91
BMW CCA #324546
Founding Member, Old Pfart's Racing Team
(Indoor Beer Consumption Division)